IN DEPTH TECHNICAL DETAILS:
What file types are accepted?
.AI (Adobe Illustrator), .PSD (Adobe Photoshop), .EPS, .PDF, JPG, .TIF
Illustrator Format: Make sure to flatten all transparencies in your document (See Transparencies for more information). All text must be converted to outline before submitting your artwork. Down save files to version CS6
EPS Format: Make sure to flatten all transparencies in your document (See Transparencies for more information). All text must be converted to outline before submitting your artwork.
Adobe Photoshop Format: Please flatten all files / layers before submitting at a minimum of 300 DPI and maximum of 1200 DPI with line art.
PDF Format: This method is preferred since its the industry standard to work with. Acrobat 4 or version 1.3 is recommended since it works to prevent transparency issues. All transparencies should be flattened before and to further prevent any errors during printing (See Transparencies for more information). Also set the quality to press quality.
Certain fonts may not work well with PDF formats such as CID fonts so we do require all fonts to be outlined or the file flattened before you convert to a PDF. JPEG: Make sure that you have a minimum of 300 DPI and a maximum of 1200 DPI with line art
When using a jpeg format please be aware that a slight quality difference may occur due to the compression it uses.
TIFF: Make sure that you have a minimum of 300 and a maximum of 1200 DPI with line art.
We have a wide array of printing options here at GR Print, Inc to help you create your artwork. With an assortment of paper and multiple add on services we offer many choices for you and your customer. Here are a few things to consider first before you start your order.
Files must be set up according to stated specifications. You are fully responsible for following such guidelines, which include file types, bleed setup, art resolution, orientation, and color usage. When starting on your artwork, please be aware that we have templates readily available on our website to help you create your artwork. This will give you the exact dimensions and guides to help you with your project. If one is available to you at the size, you require, we highly recommend using it (if you do not see a template for the quantity you need, please contact us for the requirements at firstname.lastname@example.org). Please delete this guide once you are done before you upload or it may get printed along with your artwork.
Take into account the quantity. The shipping quantity for each job is very accurate. However, a 10% overrun or underrun is possible and within industry standards of being an acceptable shipment. Please take this into account when ordering an exact amount. It is recommended that you get more than needed due to this standard.
When designing artwork, refer to our website for what sizes and paper stock are available. When choosing paper stock, remember that certain add-on services may not be available as well as specific quantities. If you do not see a size that fits your project, we have a custom cut feature on our calculators that allow you to change the dimensions at 1/4" increments.
Look over the time frame when designing and creating artwork to allow your self an ample amount of time during production. Our time frame given on our calculator is an estimate of how long your project will take. Problems with your artwork, add-on services, and unforeseen issues (UPS delays, weather conditions, etc.) will always add to the production time, and we recommend giving yourself a few days to cushion the deadline on any project. Also, if you place several jobs in the same order it will always wait for the latest order before it ships (Example: if you have a presentation folder which takes 7 to 9 business days and a business card order that takes five business days the ship by date will be determined by the presentation folders).
Please be aware that we have no rush services and can not speed up your project. Shipping methods and addresses can be made during the first production days of the order. Once the order reaches a certain point in production, any changes to shipping must be done so manually and will incur a fee of $25. The deadline for your order to go in the next day is noon Pacific Standard Time (Example: If you place your order after noon Pacific Standard Time on Monday, your order will not go into production till Wednesday).
Should my fonts be outlined?
YES! We accept print ready artwork only. Breaking the fonts helps us by making sure that the fonts don't change on our side when we open up the file.
Should my fonts be outlined?
YES! We accept print ready artwork only. Breaking the fonts helps us by making sure that the fonts don't change on our side when we open up the file.
What color specs should I send my files in?
All files should be sent in CMYK. Any files submitted in RGB may experience unacceptable color shifting. All files submitted in RGB are automatically converted to CMYK. When ordering, if you want to print on the front side only select 4/0. If you want a double-sided print select 4/4.
Due to an industry-wide gang-run limitation, we do not guarantee color - a shift in color may occur. Please make sure all files are in CMYK mode. We do not use any spot colors or Pantone colors, and they must be converted to CMYK before uploading through our website. If you use RGB or any other mode aside from CMYK, there will be a color shift. Please start and finish all artwork in CMYK mode. Check your values carefully before submitting any artwork.
Certain colors may look differently on your computer screen, or personal printer (even printers that are in CMYK) compared to when it's printed on our offset presses. We highly recommend using a process color guide to help you choose your colors to lessen the chance of a color shifting.
Your print may also vary from printer to printer due to the press model, paper stock, and calibration, inks. If you have any questions please feel free to contact customer service at email@example.com.
While we do our best to accurately represent accurate color and texture of the final printed product, please remember that due to color calibration and differences in color between monitors, we cannot guarantee the colors you see on the screen will match the printed product exactly. The actual product may be slightly darker or lighter than what you see on your screen. We print 200lpi.
Avoiding Problems with Heavy Ink Coverage
An essential part of designing a good print project is staying within the recommended constraints of printing presses and binding equipment. For example, there are specific guidelines for printing a job that has areas of heavy ink coverage because these areas can create problems with ink saturation, such as 'streaking' or with paper, such as 'fluting' and 'buckling.'
The best way to avoid problems due to heavy coverage is to automatically check all sizable black color areas on supplied images and ad files to make sure that ink coverage is 'within spec' (not too heavy). The measurement used for this is TAC (total area coverage), calculated by adding the percentages of C, M, Y, and K used in an area of color. The generally accepted limit is 280% - at the most.
If a greyscale image converts to CMYK a shift will occur in the final printed piece. Always check the values of your greyscale images on your final CMYK document. If you have any other color aside from black then a shift may occur.
Oversaturation of black can lead to many complications in your order. It may cause the UV not to be applied well and create your request to become splotchy due to improper drying. To prevent this, we recommend using printers black due to its low saturation but still offer a rich black.
Cyan: 40 Magenta 30 Yellow: 20 Black: 100
Orders on silk lamination will tend to cause artwork to be slightly darker or greyer, so we do advise orders placed on silk to be lightened (about 10% to 15%) before submitting. However, there is no guarantee that your colors will turn out correctly. Some color shift is to be expected due to gang-run limitations (See Color for more information)
14pt Cover - this stock is a C2S stock; coated both sides. You have the option of adding additional gloss coating or none.
Multiple Files on A Single Document
The only time you may submit a multi-page document is on booklet orders (See Booklet Setup for more information). All other artwork must be separated (Example: A 4/4 14 pt business card with spot UV would have a total of 4 files. Front, Back, UV Mask Front, UV Mask Back). If your order requires a front, back, and a UV mask, you must submit a separate file for each. If you do not need spot UV on the front or back, but it is offered, just upload a blank white file. This will allow the automated system to move the artwork forward for production.
Avoid using glows, shadow effects, and transparent objects unless they are flattened or rasterized at 300 to 1200 DPI. These transparencies could cause unwanted effects on your artwork when sent to print.
What are the bleed requirements?
All files must include a 1/8" (0.125 inch) bleed regardless if your design bleeds to the edge or not. An example of the bleed setup for a 4" x 6" postcard would be 4.125" x 6.125".
Your dimensions should be the exact trim size plus a .125 bleed on each aspect (Example: 2 x 3.5 business card will be 2.125 x 3.625). Even if a file has no bleed image, you still must add the bleed allowance. You should not have more canvas size than required. The only exception to this is on Booklets (please see Booklet Requirements for more information) If a template is available on our website, we highly recommend using it to create your artwork.
The safe area is exactly 1/8" inside of the trim area. This safe area is for important text and artwork since the trim may shift during the trimming phase of production. If a template is available on our website, we highly recommend using it to create your artwork. Templates are available on our website. Please remove the template before submitting your artwork. If you cannot find a template for the sizes, we offer to send an email request to firstname.lastname@example.org
What are your resolution requirements?
All rasterized (bitmap) images must be at least 300 dpi. However, 400 dpi for photo images and 1200 dpi for text and line art is highly recommended.
Should I include crop marks in my file?
Do not include crop marks in your artwork. Do not include any printers marks. Always submit your artwork at trim size + bleed. An example of bleed setup for a 4" x 6" postcard would be 4.125" x 6.125".
We do a standard head to head process and we require all artwork to be print ready before submitting. If you have any question on orientation please feel free to contact customer service at 1-877-774-6818 or email@example.com.
We do accept borders on jobs but if a border is too close to the cut line it may be cut off-center. Even though the machines are perfectly aligned to the paper a slight shift still may occur during the trim process.
Should overprint be turned on or off?
It is STRONGLY suggested that overprint is turned off to avoid unexpected results.
Foiling And Embossing Requirements
When creating a foil mask or embossing mask, you must create a separate file along with your regular artwork. This file must be at 100% black (no other colors, gradients, or shading) and white. The black will represent where the foil or embossing will be placed, almost like a template over your artwork. Anywhere white will not be foiled or embossed. Foiling and embossing is also done only on the front side of the paper and can not be done on both and is limited to specific paper stock.
All Foiling and embossing are done "blind" meaning after the cut so that it may shift up to 1/8th of an inch. Please compensate for this on your artwork and keep art simple. Do not align artwork against or under the embossing or foiling due to this shift. All embossing and foiling must be 5mm inside the trim line and can not bleed over the edges. Avoid using thin fonts and thin lines. Foiling and embossing is a delicate process, and due to the limitations, certain point sizes may not register (Recommended minimum 10pts or above depending on font).
If you have to foil with UV, please keep the foil 1/8" from any UV. If UV is placed under any of the foilings it will tend to flake off so, please check your artwork carefully (See When Using Multiple Add On Services for more information)
Spot UV Requirements
When creating a UV mask, you must create a separate file along with your regular artwork. This file must be 100% black (no other colors, gradients, or shading) and white. The black will represent where the UV mask will be, almost like a template over your artwork. Anywhere with white will not have UV. Paper stock of 14pt and 15pt will offer an option of having spot UV on two sides. If you wish to have UV on only one side, please go ahead and upload a blank white file the exact dimensions of your front artwork. This will tell the production team that there is no UV on that particular side as well as allow the automated system to move the artwork forward.
When Using Multiple Add On Services (Embossing, UV, Foiling)
We do not recommend using multiple services that put too much stress on the paper. When combining two or three of these services, certain imperfections may appear due to this stress. Foiling may flake, embossing may not show up as bright, and the UV may crack. Please be aware of this when creating your artwork.
All folds are standard with our brochures and no custom folds are allowed. Please compensate for a shift that may occur during the folding process (up to an 1/8").
All artwork should be within the safe area between each panel that is folded (See Safe Area for more information). Artwork that is exactly lining up against these fold lines is not recommended due to this limitation. When creating something like a greeting card or folded business card, remember to check the orientation before submitting it. We highly recommend referring to our templates to see the direction of each panel (See Orientation for more information).
For more complicated orders like vertical brochures and any custom orders that have a more complicated orientation, we do ask that you call customer service for further help. Templates are available on our website. Please remove the template before submitting your artwork.
A score is a crease made in a sheet made of a heavy stock paper to eliminate cracking and to facilitate a straight and accurate fold. Please be aware that a slight shift in the score may happen during the scoring process (up to 1/8"). Artwork that is exactly lining up against these score lines is not recommended due to this limitation. You may have up to two scores are done on any one product. The score cannot be indifferent directions and must run parallel to each other. There must also be a minimum of .125" distance between each score. When uploading artwork with a score do not put instructions on the artwork, or they may get printed. Instead please send us a separate instructional file to firstname.lastname@example.org (Please see Samples & Instruction)
A perforation is a series of small holes done to a sheet of paper so that a section can tear easily in a straight line. Please be aware that a slight shift in the perforation may happen during the perforation process (up to 1/8"). Artwork that is exactly lining up against the per lines is not recommended due to this limitation. You may have up to two perforations done on any one product. The perf cannot be indifferent directions and must run parallel to each other. There must also be a minimum of .25" distance between each perf. When uploading artwork with a perf, do not put instructions on the artwork, or they may get printed. Instead please send us a separate instructional file to email@example.com (See Samples & Instruction for more information)
When using numbering, please lighten a box over the area you wish to have numbered. The dimensions of the box should be .75 x 3/8'. If you have two sets of numbers, leave at least a space of 2.25" between the two boxes. If you have a spot UV on the side that has the numbering on it please leave a space so the numbering can be printed properly. If you have foiling or embossing was done to please have it at least 1/8" away from the numbering. Numbering cannot be done on top of gloss lamination, foil, spot UV, nor embossed image. (See Foiling and Embossing Requirement for more information)
For booklets, we require you to have a multi-page PDF of all your pages. They must be paginated in single page format, no spreads, starting from the cover first and numerically down to the back cover. Booklets also must have a 1/8" bleed on all sides. Two-page spread artwork (artwork that flows into two pages) is not recommended since the trim may shift up to a 1/16 of an inch. Please see PDF under Format Options for more information on what we require.
Presentation Folder Requirements
All presentation folders must follow the template given on our website. All presentation folders will come with a business card slit on the right panel. Templates are available on our website. Please remove the template before submitting your artwork.
Event Ticket Requirements
All event tickets must follow the template on our website. Please make sure to send us an instructional file if perforation and/or numbering is required (see Samples & Instructions and Numbering for more info). Orientation is critical for a two-sided event ticket especially if they have a perforation. We highly recommend that you double-check the orientation with us before submitting it at 1-877-774-6818 or email us at firstname.lastname@example.org (See Orientation for more information). Templates are available on our website. Please remove the template before submitting your artwork.
Samples & Instructions (Scoring, Numbering, Perforations)
Avoid sending proofs or samples along with artwork or within layers or it may get printed. You are required to send us instructions on numbering, perforations, or scoring; please send those files to email@example.com . To set up a perforation, scoring and numbering instruction, you would send us a copy of the front artwork faded out by 50%, then add a solid, red line where you want the score and a dashed red line where you want the perforation to be. Please put in bold red over the solid or dashed line PERF or SCORE.
Where you wish to put the numbering, place a white box with the number you want to start at. Include in the email the job number so we can reference your order and on the header type in SAMPLE INSTRUCTIONS. Please be aware that the scoring and perforations may shift during this process up to 1/8".